Every defect, caught and tracked to rectification.

Defect Register is your snagging and defect tracker — fed automatically by photo-to-defect vision. Categorise, set severity, assign rectification and watch each item through to close, with the DBPA-aware trail builders and committees expect.

Turn Defect Register on from the App Store and it works alongside Tickets, Properties and Contractors on the shared toolkit — list, board and calendar views, custom fields, import/export and photo attachments.

When a photo is attached to a ticket or captured on site, Orveya's vision reads it, identifies the likely defect, suggests a severity and trade, and drops a record straight into the register. From handover snagging to in-service faults, every defect carries its location, severity and rectification owner — and a defect that needs work raises a job into Tickets in one click.

What Defect Register does

• Photo-to-defect vision — Attach or capture a photo and Orveya identifies the defect, proposes severity and trade, and logs the record for you.
• Category & severity — Classify each defect by type and severity so the worst items rise to the top of the list.
• DBPA-aware — Track defects with the structure and trail the Design and Building Practitioners Act expects for builder rectification.
• Raise rectification jobs — Turn any defect into a Tickets work order — assigned to the right trade — without re-keying a thing.
• Status board — Open, in rectification, awaiting re-inspection and closed, so nothing stalls between report and fix.
• Evidence attached — Before-and-after photos and notes stay on the record for the committee, builder or insurer.

Frequently asked questions

How does a photo become a defect?

Orveya's vision reads the photo, identifies the likely defect, proposes a severity and trade, and logs a record in the register. You confirm the detail and set the rectification owner.

How is this different from Tickets?

Tickets handles the reactive job; the Defect Register is the structured list of defects with severity, DBPA-aware status and evidence. A defect raises a Tickets work order when it needs rectification.

Does it support builder defect periods?

Yes — the register is DBPA-aware, keeping the categories, severity and trail you need to hold a builder to account during the defects liability period.

How do I get it?

Switch it on per organisation from the App Store. It works alongside the core registers (Tickets, Properties, Assets, Tenants and Contractors) with the same list, board and calendar views, custom fields and import/export.

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