A teammate who reads the whole building.

Theo is the AI copilot built into every Orveya account — the digital FM teammate who triages incoming work, drafts the reply, answers questions about your data in plain language, and walks you to the right screen. Included free, with A$10 of AI credits every month.

Theo isn't a chatbot bolted onto a dashboard — it's wired into every register in the workspace. Ask it a question and it reads your real tickets, properties, assets, contractors and compliance records before it answers. Ask it to do something and it drafts the reply, the report or the work order for you to approve.

Everything runs on metered AI credits in plain Australian dollars, so there's no mystery about what AI costs. Every account gets A$10 of credits each month — enough to triage, draft and query through normal day-to-day work — and the allowance resets monthly. When a busy month runs hot, top up; usage is itemised line by line so you always know where the credits went.

Theo is powered by a fast frontier AI model, tuned for the building and FM domain, and it never acts behind your back: it proposes, you approve. Sensitive actions always surface for confirmation before anything is written.

What Theo — AI copilot does

• Triage on arrival — Theo reads each new request, proposes a category, priority and owner, and drafts the first reply — before a human opens it.
• Drafts replies & reports — Ask for a resident update, a committee summary or a month-end report and Theo writes the first draft from your live data.
• Ask your data anything — "Which lifts are overdue for service at Landmark Tower?" — plain-language questions answered from your real registers.
• Navigates the workspace — Tell Theo where you want to go and it takes you there — the right register, the right filter, the right record.
• Metered in AUD credits — Every action costs a transparent amount in Australian-dollar credits, itemised so you can see exactly what AI spent.
• Proposes, you approve — Theo drafts and suggests; nothing is written, sent or changed until you confirm. You stay in control.

Frequently asked questions

Is Theo really included?

Yes. Theo is part of every Orveya account, and every account gets A$10 of AI credits each month that resets on the 1st — enough for everyday triaging, drafting and querying.

What happens if I run out of credits?

The A$10 monthly allowance covers normal day-to-day use. If a busy month runs hot, you can top up with more AUD credits; usage is itemised line by line so you always know where they went.

Does Theo do things without asking?

No. Theo proposes — it drafts replies, reports and actions — but nothing is written, sent or changed until you review and confirm. You stay in control.

Which AI model powers Theo?

Theo runs on a fast frontier AI model, tuned for the building and facilities-management domain, hosted in Australia alongside your data.

Can Theo see data it shouldn't?

Theo operates inside the same role-based access and row-level security as you do. It only reads what your account is permitted to see — never another organisation's data.

Open Theo — AI copilot in Orveya · Back to Orveya